User Guide

Hmlet plans and move in procedure

Our two plan options

We offer two plans, an unfurnished plan with the option of rental furniture and a furnished plan with furniture and home appliances included. All rooms come with utilities and Wi-Fi included.

Unfurnished plans

This plan is perfect for those who want to use their own furniture, just like in a standard apartment. We are partnered with the furniture and appliance rental service CLAS, which allows you to rent specific appliances or items of furnitures according to your needs.

Furnished plan with home appliances included

This plan is also recommended for short-term stays for people who are working away from home or on a business trip. It is furnished with the latest in furniture and home appliances, so you can start living there right away with just one suitcase. You can also reduce the time and effort required to prepare furniture and home appliances and save on the initial costs.

  • Furniture & home appliances

Facilities

  • Wi-Fi
  • Common lounge
  • Hmlet App
  • Community events

Options

  • Room cleaning service
  • Utilities

UtilitiesUnder 30㎡: maximum of 12,000 yen per month / From 30㎡ to 39㎡: maximum of 16,000 yen per month/ From 40㎡ to 49㎡: maximum of 20,000 yen per month / From 50㎡ to 59㎡: maximum of 24,000 yen per month
*If usage exceeds the prices listed above, you may be billed.

Furniture and home appliances list

  • Kitchen appliances
  • Small appliances
  • Home appliances
  • Bedding
  • Furniture

Move in procedure

1

Contact us

You can contact us via our website, LINE or WhatsApp. Please feel free to contact us to schedule a viewing or if you have any questions.

2

View our properties

Our multilingual professional staff will assist you. If you live far away and it is difficult to come to a viewing, we also offer online viewings.

3

Apply

Unlike ordinary rental apartments, you can easily complete all of our applications online anytime, anywhere. Please fill in the required information on the online application form and attach your documents (please see what documents are required for the procedure).

4

Contract and move in

Our specialized staff will explain each property online, including about the contract plans. Afterward, you will fill out the contract and receive your key.

What you need to complete the process

Contracts up to 12 months

Japanese applicants
  • ID
  • Proof of employment (employee ID or health insurance card) or proof of income (for freelance workers, etc,)
  • Move-in application form
Non-Japanese applicants
  • ID
  • Residence Card
  • Proof of employment (employee ID or health insurance card) or proof of income (for freelance workers, etc,)
  • Move-in application form

12 to 24 month contracts

Japanese applicants
  • ID
  • Proof of employment (employee ID or health insurance card) or proof of income
  • Move-in application form
  • Guarantor company required
Non-Japanese applicants
  • ID
  • Residence Card
  • Proof of employment (employee ID or health insurance card) or proof of income (for freelance workers, etc,)
  • Move-in application form
  • Guarantor company required

Move out procedure

1

Move out check

Depending on the period of your stay, we will send you an email to confirm your re-contract.

2

Move out

Please use the online form to reserve the move-out time and date.

3

Application for transfer location

After checking the condition of the room, we will refund the security deposit after you move out.

Steps for moving between properties

1

Application for transfer location

Please let us know at least one month in advance if you want to move into another Hmlet property.

2

Transfer to new property

You will make a contract for a new room. At that time, you will be required to pay the cleaning fee and restoration fee for the room before moving.

FAQCommonly asked questions about Hmlet